Refund and Returns Policy

At Uniqolo, your satisfaction is our top priority.
We take pride in offering high-quality custom printed T-shirts, hoodies, caps, and mobile cases. However, if you are not fully satisfied with your purchase, our refund and returns policy makes it easy to resolve any issue quickly and smoothly.

1. Eligibility for Returns

We accept returns or replacements only if:

You contact us within 7 days of delivery with proof (photo or video).

The product is damaged, misprinted, or defective on arrival.

The received item is different from your order (wrong size, color, or design).

2. Refund Process

If your return request is approved:

You will receive a confirmation email once the refund or replacement is processed.

Refunds are issued to your original payment method within 5–10 business days.

In case of replacements, a new item will be shipped free of charge.

3. How to Request a Return

To start a return or refund request, please contact our support team:
📧 Email: info@uniqolo.com
💬 WhatsApp: +13322542304

Include your order number, issue details, and clear photos of the product.

4. International Orders

For worldwide orders, the return and refund policies remain the same.
Shipping costs for returned items may apply depending on your location and reason for return.

5. Need Help?

We’re always here to assist you!
If you have any questions about our refund or return process, contact us anytime at:
📧 info@uniqolo.com